RETURNS & EXCHANGES
All Sample Sale items are final sale and cannot be returned for a refund, store credit, or exchange.
Other Returns & Exchanges:
Not quite the right fit? Or maybe you’ve changed your mind? Not to worry, we’ll take it back! USPS is experiencing unprecedented volume increases and limited employee availability due to the impact of COVID-19.
For your convenience, we’ve included a $5 Return Shipping Label in your box. Should you choose to use the label, the cost of return shipping, $5.00 for your order, will be deducted from your refund. See our detailed return policy below.
Received a gift from Tuckernuck?If you have a gift return, please contact customer service at [email protected].
HOW TO RETURN:
Don't have a return label in your box? Get your $5 return shipping label by entering your order number, ship to name, and zip code below. Please note, if you use this label, $5 will be deducted from your refund.
All returned merchandise must be in new or unused condition and returned with your packing slip. All purchases made of monogrammed, personalized, and final sale items are final. Tuckernuck reserves the right to refuse any return if they do not meet our return requirements.
Things to know:
Refunds will be credited to the original form of payment. If you use our $5 Return Shipping Label, $5.00 will be deducted from your order refund.
Returned items must have the original tags attached and must be accompanied by the packing slip associated with your order. Don’t have your packing slip?
Print out your order confirmation email or send us an email requesting one at [email protected]
Allow 2-3 weeks from the time you ship your return for your refund or exchange to be processed.
Only one exchange request per item. We can only accommodate exchange requests for a different size.
Please reach out to customer service with any questions regarding availability.
If the item requested as an exchange cannot be fulfilled at the time the return is received, we will automatically refund your original form of payment.