You have 30 days from the time your order arrives at your door to send it back for a refund. All returned merchandise must be in new or unused condition and returned with your packing slip. When you print a return shipping label, a packing slip will print, as well!
All monogrammed, personalized, and final sale items are final. Tuckernuck reserves the right to refuse any return if they do not meet our return requirements
Things to know:
In an effort to get refunds issued as quickly as possible (and by quickly, we mean within a few days of you returning your package!) we are no longer offering exchanges at this time. If you are interested in a different size or color, we recommend purchasing the correct item right away and returning your original item.
Refunds will be credited to the original form of payment. Returns are free. There is no return label fee.
Returned items must have the original tags attached and must be accompanied by the packing slip associated with your order.
Allow a few days for your refund to be processed after dropping it off with UPS!
Due to our new returns process, please do not combine multiple returns in one package. Separate orders need to be isolated in order to be credited upon carrier scan.
If you are returning a gift, we are more than happy to offer store credit for the return. Please contact customer service via email, chat, or phone to make sure we have all of your information.