How do I get in touch with customer support?

    Our offices will be closed for New Years on December 31st.

    Due to high call and email volume, we are doing our best to get back to customer inquiries within 48 hours.

    Support Hours:
    Monday - Thursday: 9am ET - 12am ET
    Friday: 9am ET - 6pm ET
    Saturday - Sunday: 4pm- 10pm ET

    Email Us: [email protected]

    Chat Us: chat bubble available throughout the site.

    Call Us: (888) 501-8101

    How long do I have to return a holiday gift?

    All orders delivered between October 15th - December 8th, 2021 are eligible for a refund through January 8th, 2022.
    Orders delivered outside this window will enjoy the normal 30 day return policy.

    Download a free Return Shipping Label here:

    If you have a gift return, please contact us at [email protected]

    Can I get my order gift wrapped?

    Looking to send a gift? Unfortunately, we will not be able to offer gift wrapping on orders until 2022. We are sorry for any inconveniences!

    Please note packing slips do not show prices and can be used as a gift receipt.